MROO Members & Connected Canadians: Free Technology Training & Support
Free One-on-one Technology TRAINING/Support SESSIONS
Connected Canadians uses a customized, person-centered approach to learning. Volunteers with a high comfort level in technology are paired with senior clients. Working together, one-on-one, clients’ various technology challenges are addressed.
One of our outreach coordinators will conduct an initial needs assessment to identify main gaps and goals. After this, a client support specialist will work with the client to meet their short and long term technology learning goals.
One-on-ones are normally about 60 mins in length. Examples of topics covered include:
Online banking and e-commerce activities
Setting up and using email (including how to send photos)
How to video chat (e.g FaceTime / Skype / Zoom)
Communicating by text using your phone
Facebook/YouTube basics
How the Internet can help you cook
Music and the Internet
Connected Clients client Murray tells how Connected Canadians helped him one-on-one to use his new device confidently.
Thank you to TD Bank Group for their support through the TD Ready Commitment in sponsoring Connected Canadians’ Online Banking support sessions.
Availability
Remote 1:1 Sessions
Based on volunteer availability
Cost
Free for individual seniors