CUSTOMIZED 1:1 TRAINING/Support SESSIONS

Connected Canadians uses a customized, person-centered approach to learning. Volunteers with a high comfort level in technology are paired with senior clients. Working together, one-on-one, clients’ various technology challenges are addressed.

One of our outreach coordinators will conduct an initial needs assessment to identify main gaps and goals. After this, a client support specialist will work with the client to meet their short and long term technology learning goals.

One-on-ones are normally about 60 mins in length. Examples of topics covered include:

Online banking and e-commerce activities
Setting up and using email (including how to send photos)
How to video chat (e.g FaceTime / Skype / Zoom)
Communicating by text using your phone
Facebook/YouTube basics
How the Internet can help you cook
Music and the Internet

Availability

Remote 1:1 Sessions -

Based on volunteer availability, these are often held outside of business hours (eg. after 6pm / on weekends)

Programs: One-on-One Senior Support

Select

I'm signing up for:

Name

First Name

Last Name

Email Address

Birth Year

eg. 1938

Session Length

Volunteers can schedule a regular 1:1 training session, or a 45 mini-session.

Technology concerns

What kind of device(s) do you use / need help with?

Online banking and e-commerce

This will determine the type of mentor assigned and type of waiver sent.

Interested in learning about online banking/e-commerce activities

Home Address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Preferred Area to Meet Volunteer

Please note that all sessions are scheduled based on volunteer availability, and there is typically a 2 week or more wait time for in-person sessions.

Available days and times:

To help us coordinate effectively, kindly provide as much detail as possible about your available days and times:

Phone Number

(###)

###

####

Alternate Phone Number

Is there a caregiver or loved one we can reach in case of emergency during this 1:1?

(###)

###

####

Notes

Anything else we should know?

How did you hear about us? (If you're signing up through a specific partnership, community, or residence, please mention it here. Eg. UHN NORCs, MROO, NAFR, etc.)

I consent to receive further communications from Connected Canadians

This may include occasional promotional materials from our sponsors, and our newsletter (at most three times per year). You can unsubscribe at any time.

Yes

Cost

Free for individual seniors

Organizations, contact us for more details

Connected Clients client Murray tells how Connected Canadians helped him one-on-one to use his new device confidently.

Thank you to TD Bank Group for their support through the TD Ready Commitment in sponsoring Connected Canadians’ Online Banking support sessions.

CUSTOMIZED 1:1 TRAINING/Support SESSIONS

Availability

Cost

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