In Part 1 of Connected Canadians’ Digital Mentor Training Program with Families Canada, we will cover:

• Welcome to Connected Canadians introduction

• Best practices on client intake and identifying clients’ learning styles

• How to approach mentorship with older adults on technology

• Steps of service during a typical mentorship session

• Steps for integrating effective exercises for older adults to foster independence

• Privacy policy

• Common tools, tips & tricks for mentorship

• Common questions and problems encountered

• Virtual support

• ...and more!

Open to Families Canada community members and staff only.